Privacy policy

Last updated: November 3, 2025

The Hubble Studio operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Hubble Studio is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Data Controller & Brand Sharing (Mr. Discovery Limited)

The Hubble Studio is a brand operated by Mr. Discovery Limited, a company incorporated in Hong Kong (the “Data Controller”). Personal information collected through the Services is processed under the responsibility of Mr. Discovery Limited and may be shared within our company group and brands—including but not limited to The Hubble Studio, The Ayes Production, and Mr. Discovery Consulting—for lawful and proportionate purposes such as customer service, operational support, marketing and advertising, risk management, and compliance. All such internal sharing is subject to this Policy and appropriate confidentiality and security safeguards.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

  • Account information including your username, password, security questions, preferences and settings.

  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;

  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;

  • From our partners or other third parties.

How We Use Your Personal Information

  • Provide, Tailor, and Improve the Services. Perform our contract, process payments, fulfill orders, remember preferences, send account notices, process transactions, manage accounts, arrange shipping, facilitate returns/exchanges, enable reviews, and personalize your experience.

  • Marketing and Advertising. Send marketing/promotional communications and show online ads (including based on prior activity).

  • Security and Fraud Prevention. Authenticate accounts; provide a secure payment/shopping experience; detect, investigate, and act on fraud/illegal/malicious activity; protect public safety; and secure our services.

  • Communicating with You. Provide customer support, respond to requests, maintain our business relationship.

  • Legal Reasons. Comply with law or legal process; enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

  • With business and marketing partners to provide marketing services and advertise to you. Our partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you for targeted advertising across different merchants and websites.

  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.

  • (New) With our parent company and affiliated brands. For the purposes described in this Policy, we may share necessary and proportionate personal information with the Data Controller, Mr. Discovery Limited, and its affiliated brands (including but not limited to The Hubble Studio, The Ayes Production, and Mr. Discovery Consulting) for customer service, marketing and advertising, internal administration, and compliance. All such sharing is subject to confidentiality obligations and security safeguards.

  • With our affiliates or otherwise within our corporate group.

  • In connection with a business transaction (e.g., merger or bankruptcy), to comply with legal obligations, to enforce terms, or to protect the Services and user rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit will be transmitted to and shared with Shopify and third parties that may be in countries other than where you reside. We use certain Shopify enhanced features; in those circumstances, Shopify is responsible for processing and for responding to rights requests for those purposes. See the Shopify Consumer Privacy Policy and, depending on where you live, exercise rights via the Shopify Privacy Portal.

Third Party Websites and Links

Links to third-party sites may be provided; please review their privacy and security policies. We are not responsible for the privacy or security of such sites. Information shared on public or semi-public platforms may be viewable by others without limitation.

Children's Data

The Services are not intended for children; we do not knowingly collect information about individuals under the age of majority. Parents/guardians may contact us to request deletion. As of the Effective Date, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age (as defined by applicable law).

Security and Retention of Your Information

We implement appropriate safeguards but cannot guarantee "perfect security." Avoid using unsecure channels for sensitive information. Retention depends on account maintenance, service provision, legal obligations, dispute resolution, and contract/policy enforcement.

Your Rights and Choices

Access/Know, Delete, Correct, Portability, and managing communication preferences, subject to applicable limitations. You may exercise these rights where indicated on the Services or by contacting us below. Learn more about Shopify's processing and rights at https://privacy.shopify.com/en. We may verify identity and accept authorized agent requests as permitted by law.

Complaints

Contact us using the details below. Depending on your location, you may appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store and process your information outside your country. For transfers out of the EEA/UK, we rely on recognized transfer mechanisms (e.g., SCCs) or adequacy decisions, as relevant.

Changes to This Privacy Policy

We may update this Policy and will post revisions with an updated "Last updated" date and provide notice as required by law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise your rights, please email enquiry@mrdiscovery.co or write to:

Mr. Discovery Limited (Operator of The Hubble Studio / Data Controller)
235 Wing Lok Street, Unit 9C, 9/F, 235 Wing Lok Street Trade Centre, Sheung Wan, HK, HK